Updated January 19, 2026
Core Global Logistics (“we”, “our” or “us”) is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used and disclosed by Core Global Logistics.
This privacy policy applies to our website, and its associated subdomains (collectively, our “service”) together with our application, Core Global Logistics. By accessing or using our Service, you state that you have read, understood and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service..
To help explain things as clearly as possible in this Privacy Policy, each time reference is made to any of these terms, they are strictly defined as:
We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, answer a survey, or fill out a form.
Core Global Logistics will collect the end user data needed to provide the Core Global Logistics services to our customers. End users can voluntarily provide us with the information they have made available on social networking websites. If you provide us with such information, we may collect publicly available information from the social networking websites you have indicated. You can control how much of your information social networking websites make public by visiting these websites and changing privacy settings.
We receive some information from third parties when you contact us. For example, when you provide us with your email address to show interest in becoming a Core Global Logistics client, we receive information from a third party that provides automated fraud detection services to Core Global Logistics. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social networking websites make public by visiting these websites and changing privacy settings.
We may share the information we collect, both personal and non-personal, with third parties and advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or which we believe products or services may interest you. We may also share it with our current and future affiliates and business partners, and if we are involved in a merger, sale of assets or other business reorganization, we may also share or transfer your personal and non-personal information to our successors in interest.
We may hire trusted third-party service providers to perform functions and provide us with services, such as hosting and maintaining our servers and the website, database storage and management, email management, storage marketing, credit card processing, customer service, and order fulfillment of products and services that you can buy from through the website. We are likely to share your personal information, and possibly some non-personal information, with these third parties so that they can perform these services for us and for you.
We may share portions of our log file data, including IP addresses, for analytical purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it can be used to estimate the general location and other technographic data, such as connection speed, if you have visited the website in a shared location, and the type of device used to visit the website. They can add information about our advertising and what you see on the website and then provide audits, investigations and reports for us and our advertisers.
We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties if, in our sole discretion, we believe that it is necessary or appropriate to respond to claims, legal processes (including citations), to protect our rights and interests or those of a third party, the safety of the public or Any person, to prevent or stop any illegal, unethical or legally actionable activity, or to comply with applicable court orders, laws, regulations and regulations.
Core Global Logistics will collect personal information you send us. We may also receive personal information about you from third parties, as described above.
Any of the information we collect from you can be used in the following ways:
By sending your email address on this website, you agree to receive email from us. You can cancel your participation in any of these email lists at any time by clicking on the voluntary opt-out link or other subscription cancellation option included in the corresponding email. We only send emails to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. By submitting your email address, you also agree to allow us to use your email address for customer audience orientation on sites like Facebook, where we show personalized advertising to specific people who have chosen to receive communications from us. Email addresses sent only through the order processing page will be used only to send you information and updates related to your order. However, if you have provided us with the same email through another method, we may use it for any of the purposes set forth in this Policy. Note: If at any time you want to unsubscribe so you don’t receive future emails, we include detailed instructions to cancel the subscription at the end of each email.
We keep your information only as long as we need it to provide Core Global Logistics to you and fulfill the purposes described in this policy. This also applies to anyone with whom we share your information and perform services on our behalf. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will remove it from our systems or depersonalize it so that we cannot identify you.
We implement a variety of security measures to maintain the security of your personal information when you place an order or enter, send or access your personal information. We offer the use of a secure server. All confidential information/credit provided is transmitted through Secure Socket Layer (SSL) technology and then encrypted in the database of our payment gateway providers, and can only be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financial data, etc.) is never saved on file. However, we cannot guarantee or guarantee the absolute security of any information you transmit to Core Global Logistics or guarantee that your information on the Service cannot be accessed, disclosed, altered or destroyed for a violation of any of our physical, technical or administrative security measures.
Core Global Logistics is incorporated in Mexico. Information collected through our website, through direct interactions with you, or the use of our help services, may be transferred from time to time to our offices or personnel, or to third parties, located around the world, and can be viewed and hosted anywhere in the world, including countries that may Not having laws of general applicability that regulate the use and transfer of such data. To the maximum extent permitted by applicable law, by using any of the above, you voluntarily consent to the cross-border transfer and the hosting of such information.
We take precautions to protect the security of your information. We have physical, electronic and administrative procedures to help protect, prevent unauthorized access, maintain data security, and use your information correctly. However, neither people nor security systems are infallible, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or not follow policies. Therefore, although we make reasonable efforts to protect your personal information, we cannot guarantee your absolute security. If applicable law imposes any duty that cannot be waived to protect your personal information, you agree that intentional misconduct will be the standard used to measure our fulfillment of that duty.
The rights you have to request updates or corrections to the Core Global Logistics information depends on your relationship with Core Global Logistics. Staff may update or correct your information as detailed in our internal company employment policies.
Customers have the right to request restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to (1) update or correct your personally identifiable information, (2) change your preferences regarding communications and other information you receive from us, or (3) delete the personally maintained identification information about you on our systems (subject to the next paragraph), canceling your account. Such updates, corrections, changes and deletions will have no effect on other information we maintain, or on the information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to the profile or making corrections. You are responsible for maintaining the confidentiality of your unique password and your account information at all times.
You should know that it is not technologically possible to delete each and every record of the information you have provided us with our system. The need to back up our systems to protect information from inadvertent loss means that there may be a copy of your information in a non-deletable way that will be difficult or impossible to locate for us. Immediately after receiving your request, all personal information stored in the databases we actively use and other easy search means will be updated, corrected, changed or deleted, as appropriate, as soon as reasonable and technically possible.
If you are an end user and want to update, delete or receive any information we have about you, you can do so by contacting the organization you are a customer of.
If you are a Core Global Logistics worker or applicant, we collect information you provide voluntarily. We use the information collected for human resources purposes in order to administer benefits to workers and select applicants.
You can contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we have about you. Such updates, corrections, changes and deletions will have no effect on other information we maintain, or on the information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion.
We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer from all or substantially all Core Global Logistics assets or any of its corporate affiliates (as defined here), or that part of Core Global Logistics or any of its Corporate Affiliates to which the Service refers, or in the event that we discontinue our business or file a petition or file against a request for bankruptcy, reorganization or similar procedure, provided that the third party agrees to comply with the terms of this Privacy Policy.
We may disclose information (including personal information) about you to our corporate affiliates. For the purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity that directly or indirectly controls, is controlled by or under common control with Core Global Logistics, either by property or otherwise. Any information related to you that we provide to our corporate affiliates will be treated by those corporate affiliates in accordance with the terms of this Privacy Policy.
This Privacy Policy is governed by the laws of Mexico without taking into account your provision of conflicts of laws. You agree to the exclusive jurisdiction of the courts in connection with any action or dispute that arises between the parties under or in connection with this Privacy Policy, except for those who may have rights to file claims under the Privacy Shield or the Swiss-USA Framework.
The laws of Mexico, excluding its conflicts of laws rules, will govern this agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.
By using Core Global Logistics or contacting us directly, you express your acceptance of this Privacy Policy. If you do not agree with this privacy policy, you must not interact with our website, or use our services. Continued use of the website, direct interaction with us, or follow the posting of changes to this privacy policy that does not significantly affect the use or disclosure of your personal information, will mean that you accept those changes.
We have updated our Privacy Policy to give you complete transparency about what is established when you visit our site and how it is used. By using Our Core Global Logistics, registering an account or making a purchase, you agree to our privacy policy and agree to its terms.
This Privacy Policy applies only to the Services. The Services may contain links to other websites that are not operated or controlled by Core Global Logistics. We are not responsible for the content, accuracy or opinions expressed on such websites, and such websites are not investigated, monitored or verified as to their accuracy or integrity by us. Remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those who have a link on our platform, are subject to the rules and policies of that website. Such third parties may use their own cookies or other methods to collect information about you.
Core Global Logistics uses “cookies” to identify the areas of our website you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use cookies to improve the performance and functionality of our website but are not essential for your use. However, without these cookies, certain functionality such as videos may not be available or you would have to enter your login data every time you visit the website since we could not remember that you had previously logged in. Most web browsers can be configured to disable the use of cookies. However, if you disable cookies, you may not be able to access the functionality of our website correctly or at all. We never place personally identifying information on cookies.
Wherever you are located, you can also configure your browser to block cookies and similar technologies, but this action can block our essential cookies and prevent our website from working properly, and you may not be able to use all its features and services completely. You should also know that you can also lose some saved information (for example, saved login details, site preferences) if you block cookies in your browser. Different browsers offer you different controls. Disabling a cookie or a category of cookies does not delete the cookie of your browser, you will have to do it yourself from your browser, you must visit the help menu of your browser to obtain more information.
We use remarketing services. What is remarketing? In digital marketing, remarketing (or retargeting) is the practice of showing advertisements on the Internet to people who have already visited your website. Allow your business to appear to “follow” people over the Internet by displaying ads on the websites and platforms they use the most.
We do not address anyone under 13 years of age. We do not consciously collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and are aware that your child has provided us with personal data, contact us. If we realize that we have collected personal data from someone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.
We may change our service and policies, and we may need to make changes to this Privacy Policy to accurately reflect our service and policies. Unless the law requires otherwise, we will notify you (for example, through our service) before making changes to this Privacy Policy and we will give you the opportunity to review them before they come into force. Then, if you continue to use the service, you will be subject to the updated privacy policy. If you do not wish to accept this or any updated privacy policy, you can delete your account.
We may show, include or make available third party content (including data, information, applications and other product services) or provide links to third party websites or services (“Third Party Services”).
You acknowledge and agree that Core Global Logistics will not be responsible for any third party service, including its accuracy, integrity, timeliness, validity, enforcement of copyright, legality, decency, quality or any other aspect thereof. Core Global Logistics does not assume or have any responsibility with you or any other person or entity for any third party service.
Third party services and links to them are provided only as a convenience to you and you access and use them completely at your own risk and subject to the terms and conditions of such third parties.
We may be collecting and using your information if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep this data under protection to prevent them from being replicated or misused.
The GDPR is an EU-wide data protection and privacy law that regulates how companies protect EU resident data and improves EU residents’ control over their personal data.
The GDPR is relevant for any company operating globally and not just for businesses and residents of the EU. Our customer data is important regardless of where they are, which is why we have implemented GDPR controls as our basic standard for all of our global operations.
Any data that relates to an identifiable or identified person. The GDPR covers a wide range of information that could be used on its own or in combination with other pieces of information to identify a person. Personal data goes beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.
Data protection principles include requirements such as:
The GDPR adds some new requirements on how companies should protect the personal data of the people they collect and process. It also increases bets for compliance by increasing application and imposing higher fines for non-compliance. Beyond these facts, it is simply the right thing to do. At Core Global Logistics we firmly believe that the privacy of your data is very important and we already have solid security and privacy practices that go beyond the requirements of this new regulation.
We are committed to helping our clients meet the rights requirements of GDPR data subjects. Core Global Logistics processes or stores all personal data in fully evaluated and DPA-compliant providers. We store all conversations and personal data for up to 6 years, unless your account is deleted. In which case, we delete all data according to our Terms of Service and Privacy Policy, but we will not keep it for more than 60 days.
We are aware that if you work with EU clients, you need to be able to provide them with the ability to access, update, retrieve and delete personal data. We have you covered! We have been configured as self-service from the beginning and we have always given you access to your data and the data of your customers. Our customer support team is here to answer any questions you may have about working with the API.
The California Consumer Privacy Act (CCPA) requires us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we have explained above.
We are also required to communicate information about the rights that California residents have under California law. You can exercise the following rights:
If you make a request, we have a month to answer you. If you wish to exercise any of these rights, please contact us.
We do not sell the personal information of our users.
For more information on these rights, please contact us.
Caloppa forces us to disclose the categories of personal information we collect and how we use it, the categories of sources from which we collect personal information, and the third parties with whom we share it, which we have explained above.
Caloppa users have the following rights:
If you make a request, we have a month to answer you. If you wish to exercise any of these rights, please contact us.
We do not sell the personal information of our users.
For more information on these rights, please contact us.
Do not hesitate to contact us if you have any questions.